EXPLORE KNOWLEDGE BASE
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CERI Knowledge Base
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About the CERI knowledge base
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Introduction to Australia’s electricity markets
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Australian consumer insights
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CER technical and interoperability standards
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Connecting a customer to an electricity network
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Connecting a generator to a distribution network
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Utility interconnection (CSIP-AUS)
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Dynamic network export and generation control schemes
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Network load control schemes
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Network tariffs and network support services
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Participating in the National Electricity Market
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Participating in a frequency control market
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Participating in the RERT
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Participating in the Wholesale Electricity Market (Western Australia)
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Participating in the I-NTEM (NT)
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Cyber security and data privacy arrangements
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Consumer protection frameworks
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Connecting a customer to an electricity network
Last Updated on 5 March 2026
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This section provides an overview of the frameworks, processes, and requirements for connecting customers to electricity distribution networks across Australia. It addresses the full spectrum of connection types, including Basic, Standard, and Negotiated Connection Services, as well as Embedded Networks and Multiple Points of Supply.
The document is structured to introduce the regulatory landscape, highlight jurisdictional differences, and serve as a practical reference for CER product and project developers and other stakeholders involved in customer connections.
The chapter begins by outlining the three main market contexts that are each governed by distinct regulatory instruments and technical rules:
- The NEM
- The SWIS (Western Australia)
- The I-NTEM (the Northern Territory)
It then summarises the national and local requirements that DNSPs must follow, referencing the NER and state-specific SIRs.
Key connection types are defined and compared for each state and territory.
The Basic Connection service is described as the default, streamlined pathway for small customers, while Standard and Negotiated Connection services cater to more complex or larger-scale needs, often involving network augmentation or bespoke arrangements. Embedded Networks and Multiple Points of Supply are addressed as specialised arrangements for multi-occupancy sites or facilities with unique operational requirements.
These articles emphasise the importance of compliance with both national and local standards which may change from time to time. It aims to make connection requirements more accessible, providing clear entry points into DNSP processes and pointing directly to the governing technical documents for each jurisdiction.
The purpose is not to reproduce detailed standards or connection manuals, but to present a clear summary as an initial point of reference.